Meet the team

Will is your award winning, Director. His expertise on all things mortgages is second to none and our clients could not be more thankful to have him in their corner securing the best products with not only their current circumstances in mind but their future goals and aspirations.

Our clients are in the safest of hands with Callum, who has over 15 years of experience in the finance industry. He will help you find the best available products for your circumstances and will guide you on your mortgage journey.

Alex is your Customer Service Manager, she takes care of all of our client’s, ensuring their applications go from the A to B as smoothly as possible. With over a decade of Customer Service experience and being voted the UK’s Top Mortgage Administrator you can rest easy knowing everything will betaken care off. 

Hayley is your Client Relationship Manager. With over 12 years of experience within property, finance and customer services, she looks after all thing’s pre-application and post-completion. Hayley will help you be as prepared as possible, manage the diaries and books in the appointments for now and the future

Tom is your Senior Protection Specialist who has an abundance of knowledge when it comes to Insurance and protecting you as our customer. He will help you understand the importance of being well covered and protected by guiding you on the most appropriate cover and at the best prices! 

With over 10 years of experience in the finance industry Faisal is well known for his extensive knowledge & thorough approach to ensuring clients have the right mortgage for their specific circumstances. His unrivalled understanding of finance will help ensure you are clear on your options so you can make the most appropriate choices for you.

Suzy is our administration assistant and has a history of working in the customer service & finance industry, she provides dedicated support to our clients always ensuring their journey with us is as stress free as possible. Suzy will be the co-administrator for your application and her main focus will be all things post-offer, ensuring the process is as efficient as possible for you by persistently chasing your solicitors and keeping you updated along the way.

Maddie is our Mortgage Administrator and has significant and relevant experience in the finance industry and has a long track record of receiving glowing feedback for the quality of her work so you can be assured that your file will be dealt with in the most professional and seamless way. Maddie’s main focus will be to get your case from application to offer and will be on hand up, until completion for any assistance you need with any part of your mortgage process.

Lisa is experienced, passionate and truly personifies the customer journey and experience we strive for every day with the service and care she consistently offers. She helps our clients find the best available products for their circumstances and guides them on their mortgage journey.

Rena is our Client Relationship Specialist. With over 20 years of experience within property, finance and customer services, she looks after all thing’s pre-application and post-completion. Rena helps our customers be as prepared as possible for their mortgage journey, manages the diaries and ensures our clients have a positive experience.

Josh, our Client Relationship Specialist, brings valuable experience from the estate agency industry, allowing him to empathise with the customer journey. He is a dedicated and hardworking individual who consistently goes the extra mile to assist and guide our customers. Josh handles all pre-application and post-completion matters. He ensures our customers are well-prepared for their mortgage journey, ensuring a positive customer experience.